Computer Questions: Public Library Sessions

I know from other social media that folks are wondering about things that happen on their computers.

Answering computer questions may not be worth the in-person session risk, but they don’t go away. In fact, cybercrime is up during the pandemic. Two cyber attacks in late 2020 and early 2021 are larger and more significant than anything I have seen before. News that an physical attack on a Saudi oil refinery has sent gas prices up this week, and I am reminded that Saudi refineries have been the targets of cyberattacks.

In addition, I know from other social media that folks are wondering about things that happen on their computers. Some issues are annoying, like spam in your email, others are scary, like activity that suggests you’ve been hacked, to just plain terrifying, like extortionary fraudulent emails.

Computer questions answered at the Ferndale Public Library

Until the pandemic lockdown began in March of 2020, my grandson, Christopher, and I held one hour public sessions at the Ferndale Public Library twice a month to answer computer questions. During these sessions we offered to try to help folks with any kind of computer problem. The problems ranged from annoying but minor email settings issues to high level discussions of XML data structuring for application interfaces. Both Christopher and I miss these sessions. We both like to help people, and, I’ll be frank, I think we both get pleasure out of showing off the knowledge of computing that we have accumulated.

Now that the grip of the pandemic is beginning to loosen a little, the possibility of reopening those computer questions sessions arises. My wife and I have each gotten our first vaccine injection and expect, following CDC guidelines, to begin mixing more in April.

Most likely not until Fall 2021

However, I don’t think it is realistic to expect sessions at least until fall of 2021. The vaccine statistics so far show the vaccines are effective at protecting people who are vaccinated, but there is not yet strong evidence that the vaccines stop the spread of the virus. The folks who study the course of the virus don’t know how many people have to be vaccinated to prevent unvaccinated people from continuing to get sick at high rates.

Having all that hurt condensed into a single year is difficult to comprehend.

The big question is when will vaccination prevent the virus from continuing to trouble our nation and the world? We have been troubled. More people are dead in one year of covid than from WWII, the Korean War, and Vietnam combined. I’m old enough to know that those wars were hard on us. Having all that hurt condensed into a single year is difficult to comprehend.

For me, stopping the spread of the virus is as important as protecting myself. Until the spread is stopped, our economy will only limp along and none of us will live the lives we want and deserve. Therefore, I plan to do everything I can to stop the spread, not just keep myself and loved ones alive. That’s selfishness, not altruism!

On top of that, hands-on help with computer problems in a small conference room is probably one of the more hazardous things a person can do in the presence a deadly and contagious airborne virus. So we won’t be restarting in person sessions at the library until covid cases are down. Way down.

A new Computer Questions page

But I don’t want to leave folks in the lurch.

But I don’t want to leave folks in the lurch. Therefore, I’ve opened a “Computer Questions” page on this site. Just enter your questions in the Reply section of the page. I’ll get back to you in a comment or write a post if I think enough people will be interested.

I really hope this can become as lively, helpful, and as much fun as our sessions at the Ferndale Library.

Ferndale Library Talks on Computer Security and Privacy

Last Saturday, 2/1/20, I gave a presentation on Personal Cybersecurity to a full house in the Ferndale Library main meeting room. The librarians had to chase us out because my grandson Christopher and I were still answering questions at five pm when the library closed. If you missed the first presentation, or want a chance to ask more questions, Chris and I are scheduled to give the same presentation at the Lynden Public Library on Saturday, March 7 2020 at three pm. (Notice that the Lynden presentation will be a half hour earlier than Ferndale.)

See the slides from the presentation and links to resources.

This Saturday (2/8/20 3:30p) I will be talking about a closely related subject, Online Privacy, again in the Ferndale Meeting Room. Online security and privacy are closely related subjects that sometimes overlap, but privacy is often harder to understand and the legal boundaries are less clear. Computer security is mostly about traditional criminal activities like fraud and theft in the computing environment. Online privacy, on the other hand, often involves activities that were legal before computing began to amplify the effects of these activities, which have now taken on sinister implications. As a result, current privacy legalities are less clear. Instead of criminals, privacy issues often involve legitimate businesses and disturbing situations where no current law is broken. In this presentation, I will clarify what is recorded today when you go online and live your daily life, what is done with the record, and what you can do to exercise some control. This presentation will be repeated in Lynden at three pm on Saturday, March 14 2020.