BYOD- The Agreement

BYOD, Bring Your Own Device, is important, but it has its growing pains.

BYOD is, in a sense, a symmetric reflection of enterprise cloud computing. In cloud computing, the enterprise delegates the provision and maintenance of backend infrastructure to a cloud provider. In BYOD, the enterprise delegates the provision and maintenance of frontend infrastructure […]


One reason enterprises are readily accepting BYOD is they see an opportunity to reduce the TCO (Total Cost of Ownership) of computing equipment. The thinking goes that if employees pay for their laptops, tablets, and smartphones themselves instead of using company equipment, the company saves a bundle in TCO. Of course that is not as […]

BYOD Service Desk?

This week, thanks to my friend and technical reviewer, Efraim Moscovitch, I listened in on a webinar on service desk software designed to support Bring Your Own Device (BYOD) devices such as tablets, smartphones, and personal laptops. I was struck by how little has changed in the service desk realm in the last twenty years. […]